Cancellation policy

 

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date of purchase.
To exercise your right of withdrawal, you must inform us, by means of a clear statement (for example, a letter sent by mail or e-mail) of your decision to withdraw from this contract.

Our contact details are:
SAVE THE NATURE GmbH
c/o WeWork
Taunusanlage 8
60329 Frankfurt am Main

Commercial register: HRB 125058
Register court: Local court Frankfurt am Main

Represented by:
Rainer L. Zettl

Phone: +496959771727
E-mail: [email protected]

You may use the enclosed sample revocation form for this purpose (see below), which is, however, not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the cancellation period.
Gladly by e-mail: [email protected]

Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

Sample cancellation form
If you wish to revoke the contract, please fill out this form
and send it back.

 

To
SAVE THE NATURE GmbH
c/o WeWork
Taunusanlage 8
60329 Frankfurt am Main
E-mail: [email protected]

I/we hereby revoke the contract concluded by me/us regarding the purchase of the following goods / the provision of the following service:
……………………………………………………………………
……………………………………………………………………
(Name of the goods, order number and price, if applicable)
Goods ordered on:
………………………..
Date
Goods received on:
………………………..
Date
Name and address of the consumer
………………………..
………………………..
………………………..
………………………..
Date

…………………………………………….
Signature customer
(only in case of written revocation)